Customer Care

Shipping

Last updated July 2026

Shipping is free on every order within the United States. There is no minimum and no shipping charge at checkout.

Processing time

Orders are processed within 1 to 2 business days. Orders placed on weekends or holidays begin processing the next business day.

Delivery time

After your order ships, it typically arrives within 3 to 7 business days via standard ground shipping, depending on your location.

Tracking

As soon as your order ships, we email you the carrier and tracking number so you can follow it to your door. Your order status page also shows the carrier and tracking once your order is on its way.

Where we ship

We currently ship within the United States. If you have a question about shipping to your address, please reach out and we will help.

Questions about shipping?

JGP USA

6458 N Oracle Rd, Tucson, AZ 85704

Phone: (520) 488-8824

Email: gseo@jgpusa.com