Terms & Conditions
Last updated August 2026
These Terms & Conditions govern your use of this website and your purchases from JGP USA, located in Tucson, Arizona. By browsing the site or placing an order you agree to these terms.
Orders and payment
All prices are shown in US dollars. We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Card details are entered into secure payment fields and handled by our payment provider; JGP USA never sees or stores your full card number.
We may refuse or cancel an order when we suspect fraud, when a listing contains a pricing error, or when an item is out of stock. If that happens, anything already charged for that order is refunded in full.
Pricing and sales tax
Applicable state and local sales tax is calculated and added at checkout where required by law.
Shipping
Shipping methods, processing times, and delivery windows are described on our Shipping page, which forms part of these terms.
Returns and refunds
Our return and refund policy is described on the Returns & Refunds page, which forms part of these terms.
Product information
Our footwear is designed for comfort and support. It is not a medical device and it is not a substitute for professional medical advice, diagnosis, or treatment. If you have a medical condition affecting your feet, balance, or mobility, please consult your clinician.
Intellectual property
The content of this site, including text, images, and branding, belongs to JGP USA or its licensors and may not be reproduced for commercial use without permission.
Limitation of liability
To the fullest extent permitted by law, JGP USA is not liable for indirect or consequential damages arising from the use of this site. Nothing in these terms limits rights you hold under applicable consumer protection law.
Governing law
These terms are governed by the laws of the State of Arizona, USA.
Changes to these terms
We may update these terms from time to time. The current version is always posted on this page with the date above.
Contact us
Questions about these terms? Email gseo@jgpusa.com or call (520) 488 8824.